FINANCIAL MANAGEMENT TRAINING

Sales Fundamentals for Tradesmen

Give your technicians the confidence to explain the work, talk price and help your company win the right jobs — without pressure or scripts.

Your techs are the face of your company. Most were never taught how to sell.

Your technicians know how to do the job right, solve problems fast and keep customers happy. But when the conversation turns to price, options and next steps, many feel unsure — and jobs slip away.

This course builds the communication and sales skills that turn good technicians into trusted advisors for your clients. The result: clearer conversations, better-qualified jobs and a team that helps your company win work, not just complete it.

WHAT YOU'LL LEARN

Six skills that build trust and win work

Customer communication
Understand what customers care about and communicate in a way that builds trust.
Pricing and value
Explain pricing clearly and present options with confidence.
Closing the job
Create clear next steps and confidently ask for the business.
Better questions
Uncover needs, qualify opportunities and identify the right solution.
Handling objections
Navigate questions and hesitation without pressure or sales tricks.
Follow-up and referrals
Build a repeatable system for staying connected and creating future work.
COURSE DETAILS

Everything Included

How It Will Be Taught
Delivered fully online through recorded lessons, reading materials and practical exercises. Students get downloadable templates and resources to apply directly to their business.

File formats: PDF, XLSX, JPEG and DOC

Total training hours: 30
How Students Will Be Assessed
After each chapter, students complete a short exam on the reading materials. A grade of 70% or higher is required to move on to the next chapter.





One-on-One Consulting
Each student is assigned a personal consultant who helps them implement the course tools and resources for 3 months after their completion date.





Certification
Students who complete the course with a grade of 70% or higher receive a Certificate of Completion.





Skill Level & Focus
Beginner.
Main focus: sales and customer communication skills.




Program Investment

$12,500

Per employee. Includes all course materials, assessments, certification and 3 months of one-on-one consulting.
CURRICULUM

Step by step, from first hello to repeat client

Each chapter blends real-world scenarios with simple frameworks, and ends with a short exam.

1. The Right Mindset
Understanding what customers actually care about.
2. Asking Better Questions
Qualifying jobs and spotting decision-makers.
3. Pricing and Options
Explaining cost and value with confidence.
4. Handling Objections
Responding to hesitation without pressure.
5. Closing the Job
Clear language and next steps, not scripts.
6. Follow-Up and Referrals
Turning good service into steady work.

Who’s The Program For…

  • Skilled technicians ready to take on more responsibility
  • Field staff who quote, recommend or present options to clients
  • Team members you want to trust with the business side of the job
  • Companies that want their crew to help win jobs, not just complete them
B.C. EMPLOYER TRAINING GRANT

Eligible employers can recover up to $10,000 per employee.

The B.C. Employer Training Grant reimburses 80% of eligible training costs. On a $12,500 course fee, that’s up to $10,000 back — a cost of $2,500 per employee. Apply at least 60 days before your chosen start date. We’ll provide the course outline and details your application needs.

UPCOMING START DATES

Choose your start date

December 1, 2026

January 1, 2027

February 1, 2027

March1, 2027

YOUR INSTRUCTOR

Robert Isaac

CO-FOUNDER, OPERATIONS, & FINANCE CONSULTANT

Rob has spent nearly 20 years in the trades and runs his ow plumbing and heating company. He learned the cost of “winging it” first-hand, then built the costing and pricing systems he now teaches. His goal is simple: help owners build profitable, sustainable businesses.

YOUR INSTRUCTOR

Kevin Zheng

CO-FOUNDER, SALES STRATEGIST

Kevin is a sales professional with more than 20 years of experience across hospitality, service, sales and entrepreneurship. In the tech sector, he works with global sales and marketing teams to refine their outreach, strengthen customer journeys and sharpen how they communicate value.

Before moving into tech, Kevin spent six years in biotech sales, supporting researchers and commercial teams through high-impact purchasing decisions. He earned recognition for simplifying technical challenges and consistently exceeding sales targets.

At Canary, Kevin brings that blend of hands-on sales and customer-retention expertise to trade teams who want to build businesses rooted in trust, clear communication and steady follow-through.

Ready to help your team win more of the right jobs?

Book a 30-minute consult. We’ll tell you honestly where we can help—and where we can’t.

Are you an employee applying for a course? Apply here.

x

The Best Services for the Development you have Chosen.

Best services Recommended  for your growth.

01.

Startup Insurance

Egestas felis interdum tempus torquent dictum adipiscing imperdiet aliquet. Platea convallis magnis sed proin quam praesent et nisl.
Read More
02.

Financial Insurance

Egestas felis interdum tempus torquent dictum adipiscing imperdiet aliquet. Platea convallis magnis sed proin quam praesent et nisl.
Read More
03.

Business Insurance

Egestas felis interdum tempus torquent dictum adipiscing imperdiet aliquet. Platea convallis magnis sed proin quam praesent et nisl.
Read More